
Glass on Glass
an AR Experience.
“Glass is the most magical of all materials. It transmits light in a special way”
The Tacoma Museum of Glass
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Augmented Reality UX |Wayfinding Design.
Group Project with Neil Newmann.
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Adobe AI, ID, AE, PS, Procreate, Hololense
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Design a wayfinding application for the Augmented Reality Hololense at a local museum.
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4 Weeks
Glass on Glass Overview
With nearly unlimited opportunities to enrich and navigate real-space environments, AR is uniquely suited to provide value to the Tacoma Museum of Glass experience. The medium of AR has spatial and visual parameters which optimizes performance. With large galleries and dim overhead lighting, the museum meets these parameters and has potential to offer an outstanding AR experience.
The Tacoma Museum of glass has an opportunity to become the premier art attraction of the region with an accessible AR Experience that would find the overlap between our large Northwest communities of art lovers and techies.
Research and Process

Results also showed that nearly 87% of people are mostly unfamiliar with the Hololens. This provides us both an opportunity to become leaders and a precaution about using empathy to introduce new technology.

Our survey revealed that visitors are most interested in an expansion on the current offerings of the museum, while addressing key pain points, such as wayfinding.

The map feature allows users to find any place in the museum, or anyone in their group. Groups will have headsets automatically paired at check out. (Paired headsets can find each other in the museum.)

If facing AR usability challenges, visitors may review input gestures or commands, retake the onboarding tutorial, or call a staff assistant.


The camera uses the picture taking mental model of mobile phones, and photo filters. The option of sharing a picture with your phone is given after each picture taken.
Onboarding Process
The onboarding process will be comprised of three main user flows. First, buying a ticket and checking out the Hololens. This will include providing a name and phone number. Second, adjusting and personalizing the Hololens for comfort, language, voice and dominant hand (for the wrist menu display). Third, taking gesture and navigation tutorial with Cortana in orientation area.
As the Ar experience is new, staff assistants should be present during each of these stages.
Onboarding Signage
Signage will be present to introduce and reinforce AR concepts, gestures and common usage pain points. Advertisement posters and onboarding designs will greet visitors throughout the check-in process. In each space gesture reminders and path usage signs will be posted. Markers on the ground will indicate walking paths and standing areas for users immersed in their AR experience to avoid foot traffic bottlenecks and bumping into each other.
AR Visuals
Wrist Main Menu
Help Tutorial Visual
Tour Map with Wayfinding
Art Detail Visual
Demonstration Camera Visual with four cameras toggle
Selfie Filters
Videos
This video shows how some of the features would work. Unfortunately, The camera option could not be completed as COVID-19 quarantine went into effect and the Museum was no longer open to the public for the duration of this project.
This XD video demonstrates all of the features included in this project.